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FAQs

Some useful answers about your new Garden Groom.

Here are some of the questions we are asked on a regular basis. If your question is not answered or you would like further information click here.


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FREQUENTLY ASKED QUESTIONS – ALL PRODUCTS


Q: How does the Garden Groom work?

It has a rotary cutting blade which cuts and shreds the clippings using a scissor-like action. The shredded material is then deposited into the onboard container or alternatively into the volume collection bag.




Q: What does the Garden Groom weigh?

  • Pro – 3.5Kg (7.7lbs)
  • Midi - 2.7Kg (6lbs)
  • Versa Trim – 4.8Kg (10.6lbs)
  • Garden Barber – 0.75Kg (1.7lbs)



Q: What is the maximum diameter of branch that the Garden Groom will cut?

The Garden Groom is designed to cut 12 - 18 months worth of growth, therefore we recommend that the maximum diameter of branch should be no more than:

  • 20mm (0.8") for the Pro
  • 10mm (0.4") for the Midi
  • 6mm (0.2”) for the Garden Barber
  • 10mm (0.4”) for Versa Trim
  • 100-150 mm (4-6 inches) length of grass for Versa Trim in lawn and edge mode



Q: What is the capacity of the on board container?

  • Pro - 6 litres (1.3 gal)
  • Midi - 5 litres (1 gal)
  • Versa - 5 litres (1 gal)
  • Barber - 2 litres (0.4 gal)



Q: What is the capacity of the volume bags?

The volume bag will hold at least 10 times more than the on board container (Midi and Pro).




Q: What types of hedges will the Garden Groom cut?

The Pro, Midi and Versa Trim will trim all types of hedge including:

  • Privet
  • Leylandi
  • Yew
  • Ash
  • Holly
  • Beech
  • Hawthorn

The Garden Barber is for box, privet, leylandi and shaping of small hedges. It will trim large leaves but will take longer.




Q: What is the size of the motor?

  • Pro - 500W motor
  • Midi - 300W motor
  • Versa Trim – 320W
  • Garden Barber – 7.2V Lithium ion batteries



Q: What is the length of the cable?

  • 10 metres (UK only).



Q: What is the length of the volume bag hose?

  • Pro - 3 metres (9.8ft)
  • Midi - 2.5 metres (8.2ft)
  • Versa Trim – 1.5 metres (4.9ft)
  • Garden Barber – 1 metre (3ft)



Q: Can I use the clippings for the compost?

Yes, the shredded clippings are perfect for composting.




Q: Can I use my Garden Groom for anything other than cutting hedges and bushes?

We strongly recommend that you only use the Pro, Midi and Garden Barber for cutting hedges and bushes. The Versa Trim has been designed to trim hedges, lawns, grass and edges.




Q: Can I operate my Garden Groom without the container?

Do not do this under any circumstances.




Q: Will the Garden Groom collect all of the clippings?

The Garden Groom collects the vast majority of the clippings (the denser the growth, the better the collection rate).

If you find that the shredded clippings are starting to spill out of the container, this indicates that it needs emptying, we recommend that you do not over fill the onboard container.




Q: What precautions should I take when operating my the Garden Groom?

We recommend that safety goggles be worn at all times. Do not overreach, keep proper footing and balance at all times and always ensure you are stood on a secure platform. Wear gloves.




Q: Is an RCD unit recommended?

We recommend that you use an RCD unit. (UK only)




Q: My Garden Groom is making a strange noise and not collecting very well

Check the container is not full and the volume bag hose and exhaust are not blocked.




Q: Do I need to sharpen the blades of the Garden Groom?

No, because the cutting action is achieved by a rotary blade. It is the speed of the cut that is critical.

The Garden Groom has been designed to require no maintenance, however should you damage the blades they are replaceable.




Q: Can I obtain spare parts/repairs?

Yes, depending upon what the parts are, you can purchase them from your Garden Groom Distributor stated at the back of your instruction manual.

Your distributor will also offer a full repair service, check for your countries distributor on the website.





VERSA TRIM QUESTIONS


GARDEN BARBER QUESTIONS